TimThumb No Longer Works

9 posts - 2 voices

• Started 7 months ago by brentbirch
• Latest reply from Admin
• This topic is resolved

Tags:

• Aquitaine
• timthumb

1. 

   brentbirch
   Member

   Images pulled in by TimThumb are not displaying on the site any longer. Please advise possible causes/solutions.

   I hard coded the logo in so it displays but slider images and images embedded on interior pages that aren't hard coded into the content won't display.

   Aquitaine Theme

   http://childrensprotectioncenter.org/

   Posted 7 months ago #
2. 

   Admin
   Admin

   After looking at your site, I see the images from slider are loading fine. Do you still have issues with it ?

   Posted 7 months ago #
3. 

   brentbirch
   Member

   yes, the slider images don't rotate. Had to hardcode that image to keep site from busting.

   Left one instance as is:

   http://childrensprotectioncenter.org/about-us/

   Posted 6 months ago #
4. 

   Admin
   Admin

   The error you are getting is:

   You don't have permission to access /wp-content/themes/aquitaine/lib/custom/timthumb.php on this server.

   You must give the right permissions to timthumb.php file inside lib/custom/ using a FTP(we recommend filezilla). Try 777 and if this doesn't work, try 755 or 644. You should give 777 permission to the cache folder from the same lib/custom/ folders.

   Make this changes and let us know the results.

   Also if you are using HostGator, you must contact them and ask them to allow you to use timthumb.

   Posted 6 months ago #
5. 

   brentbirch
   Member

   Tried all three settings, no luck

   Posted 6 months ago #
6. 

   Admin
   Admin

   I see you still have the same error. Did you leave the permissions to 777 to both timthumb.php and cache folder ? Also, you are mentioning that "timthumb no longer works" so I assume that it worked previously. The question is, what has been changed that no longer works ? If you transferred the site to another server, it is a possibility that the host doesn't allow the use of timthumb, so you can drop a message asking them about it too.

   Posted 6 months ago #
7. 

   brentbirch
   Member

   Correct. It did work prior to the site being hacked. Had the site restored, updated timthumb.php as it was an older, dated, vulnerable version.

   hasn't worked since.

   They are both 777

   Posted 6 months ago #
8. 

   Admin
   Admin

   We kept on searching around for a solution about this but we weren't able to find a response. All our theme demos that had timthumb were also hacked and after we cleaned the server we updated to the latest timthumb version but we haven't had issues with this script.

   Right now all we can do is to ask for FTP access and wordpress backend login data from your site so we can take a closer look - send us the details by completing the contact form from here - http://themeforest.net/user/starshade

   We can't promise this issue but we will give it a try. Also, since timthumb has caused lots of problems to us and our clients, we plan to get rid of it from all our themes that use it, this autumn. We will do so for Media Consult, Innova Construct, Aquitaine and Acapella and instead of timthumb, we will use the thumbnails resizing feature that comes with wordpress.

   Posted 6 months ago #
9. 

   Admin
   Admin

   Ok we just fixed it. You had a .htaccess file in your wp-content folder that blocked the timthumb from working. It had this content:

   <Files *.php>
   deny from all
   </Files>

   We removed this code and left it empty. This fixed the issue you were having with timthumb.

   Posted 6 months ago #

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